As project managers and business analysts, we have all looked back at our successes and failures and thought, why did we do that? It’s a common feature of governance to produce a formal “Lessons Learned” report for the Project Sponsor but:-
a) Does this go far enough?
b) Is it given the value it deserves?
c) Is it used by you in your project role?
These reports are only lessons if someone learns from them and should be aimed at a 360° audience; Project Sponsors, SMEs, Project Boards, PMs, BAs, Change teams. In project roles, it’s important that each assignment forms its own unique component on your CV and that this experience is carried forward to the next one. It doesn’t matter how long you have been working in projects, as Indiana Jones once said, “it’s not the age, it’s the mileage”.
How do we maximise the benefits of the lessons learned?
Personally, I have always kept a log of both specific and generic events worthy of recording. How do you know they are worthy? Bearing in mind that you will probably need to submit a report on closing a stage or project, note down as much as you can. Formal project methodology can direct you to which categories and to the format of that report but does that matter? You will (or should!) know by the time you come to produce this what is worthy or not, exactly how the sponsor wants it styled, and what can be useful in future.
What are these so-called lessons?
Lessons are experiences that we want to digest and be able to regurgitate when we need them. Not fast food that is gorged and discarded at the first opportunity. Sometimes they need to be introspective and you should not be frightened to do a critique on your own performance. It is almost impossible, if not actually impossible, to complete a project in which you were exemplary throughout; accept it and take it forward positively. Add to your knowledge portfolio.
How to use them?
So, after a few projects, you will have built up a collection of lessons that are unique to your experiences. You will be able to use them in other roles and projects. They will help you find roles as you can reference them at interviews, crucially. Employers and potential employers will hear that not only do you have a portfolio of solutions to pitfalls but that you are constantly learning and adding value. Learning your lessons may tip the balance in your favour.
Store this knowledge portfolio in a very safe place and make foresight the tastiest cut.
Here endeth the lesson on lessons.